The Dolphin Apartments All Rights Reserved
Cancellation Policy
TRAVEL RESTRICTIONS & CANCELLATIONS
2 Thomson Street
Apollo Bay
Victoria 3233
Australia
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Should travel restrictions be put in place and you are unable to stay with us, you have the choice of a change of
dates or a refund of the deposit.
GENERAL
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Cancellations made within 7 days of check-in time forfeit the deposit for the first night.
PEAK PERIOD CANCELLATION POLICY
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A minimum of 30 days’ notice is required for cancellations during the below peak periods, otherwise the deposit of
the first night is forfeited.
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Easter
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Christmas & New Year Holidays
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The Great Ocean Road Running Festival
* Please note special events have a different cancellation policy. Please confirm when booking.
HIGH DEMAND CANCELLATION POLICY - LONG WEEKENDS & SCHOOL HOLIDAYS
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Cancellations made within 14 days of check-in time forfeit the deposit of the first night during the below time
periods.
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All Victorian Long Weekends
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All Victoria School Holidays
DURING STAY
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Bookings cancelled during a stay forfeit the remainder of the accommodation booking cost total.
DEPOSIT
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For all reservations taken over the phone, via email or by booking directly through this website, the first night of the reservation is taken to secure the booking.